Phone Connection Problems

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Hello everyone i am having troubles with my phone i had a bunch of music saved on my phone that i wanted to upload to my main computer for general us when i plugged it via usb to my computer nothing happend i looked in device manager and saw it was marked as a unknown device so i try to look for drivers and it prompted me with the image bellow i tryed switching the file transfer from my phone form general media to just pictures and that worked i tried switching it back to general media and it showed up as unknown again what do i do?

 

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