Charging issue

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4
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#1
So I've just come across a weird issue with my phone.


If I have the power off and plugged in, it will charge completely fine. However if the phone is on and plugged in, it will charge for about 5 minutes maximum, then it will stop charging. I've tried tipping the charge connector up a bit, a ton of different cables, plugs, sockets and such but still got the same issue. My phone is a cubot X16 (Android Lolipop 5.1) . Any idea's on how to fix is immensely appreciated, thanks!
 

Arjun Chandran

Bronze I
Staff member
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155
1,300
#2
If you can then reset your phone if it's still not fixed then go to the nearest service center.
 

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